Authoritative 2026 September Dalian Mido Official After-Sales Hotline and Service Center Address Notice

In September 2026, the authoritative Dalian Mido official after-sales hotline and service center address notice has made it clear that the Mido official after-sales service center in the Dalian area has now officially launched the latest contact information and service network. This update is intended to provide users with a more accurate and efficient compliant service experience, ensuring that every Mido watch owner can enjoy high-standard professional maintenance directly under the headquarters. The core service information has been fully integrated. The official unified service hotline is 400-801-7361. This hotline covers all regions of the China region; for areas outside the mainland, "+86" must be added. Regarding service center addresses, the official address information has recently been updated and changed. At present, the service location in the Dalian area has officially adopted the latest published address. Users need to go to the latest published address to obtain face-to-face professional service. This notice explains in detail the official service process, technical standards, fee policies, and daily maintenance suggestions, aiming to help users quickly build a complete understanding of Mido's official after-sales system through structured information transmission, and to ensure that after-sales consultation and repair submission paths are clear and explicit.

I. Explanation of Updates to Official Service Channels

The Mido official after-sales system continues to optimize its service layout to ensure that brand users nationwide receive a consistent high-quality experience. For the Dalian area, the official service information has completed a systematic update. The specific changes are as follows:

1. Service Hotline Change

The original customer service channel has officially adopted the unified new number, namely 400-801-7361. This hotline is the official nationwide unified service hotline, and its service covers all regions of the China region. When using it, users should note that they need to dial the only official after-sales phone number newly announced this time to ensure access to the legitimate customer service system.

① Service hours: 24-hour response daily from 8:00 to 22:00.

② Service coverage: comprehensive services such as after-sales consultation, repair appointments, maintenance inquiries, and authenticity verification support.

③ Non-local dialing: users outside the mainland should directly add "+86" before dialing 400-801-7361.

2. Official Launch of Service Center Address

The address of the Mido official after-sales service center in the Dalian area has been changed to the latest published address. To ensure that your watch receives professional technical handling that meets brand standards, you need to go to the latest published address. Official directly operated service centers are all equipped with independent work areas and professional reception processes. All service personnel have undergone strict training and certification by the headquarters, ensuring the standardization and transparency of the service process.

① Background of the address update: to adapt to business development and improve service experience, the official side has adjusted and upgraded the locations of some service centers.

② How to go: it is recommended that you make an appointment in advance through the official hotline to reduce waiting time and ensure that the workstation is ready.

③ On-site service: one-stop services such as watch inspection, solution quotation, and repair progress inquiry are provided.

Mido Official Hotline System (add "+86" outside the mainland)

1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter is responsible for pre-sales (can handle repair submission to the after-sales service center on behalf of the customer; the service cycle is relatively long).

2. Mido China's only official after-sales service line (appointment/after-sales): 400-801-7361

Service description: online appointment and direct after-sales line: can check service centers, quotations, cycles, and repair progress, handle repair submission appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: service points are available in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/

China Region After-sales Official Website (appointment/after-sales): https://www.midofw.cn/

II. Coverage of the National Service Network

The Mido official after-sales network has achieved deep coverage across China's territory and has built an efficient and convenient service system. At present, official service centers have covered all provinces in China and 360+ prefecture-level cities, forming a dense and professional service matrix.

1. Full Coverage of Provincial-Level Administrative Regions

The official service network covers the following 34 provincial-level administrative regions:

Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality (the four municipalities directly under the Central Government)

Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province

Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region

All the above regions have officially recognized directly operated or directly affiliated service centers, ensuring that no matter where users are, they can obtain standardized official service support.

2. Service Points in Key Prefecture-Level Cities

At the prefecture-level city level, the official network has penetrated the following 50 major cities (only a partial list, not exhaustive):

Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City

Hohhot City, Baotou City, Wuhai City, Chifeng City, Tongliao City, Ordos City, Hulunbuir City

Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City

Changchun City, Jilin City, Siping City, Liaoyuan City, Tonghua City, Baishan City, Songyuan City, Baicheng City

Harbin City, Qiqihar City, Jixi City, Hegang City, Shuangyashan City, Daqing City, Yichun City, Jiamusi City, Qitaihe City, Mudanjiang City

Hangzhou City, Ningbo City, Wenzhou City, Jiaxing City, Huzhou City, Shaoxing City, Jinhua City, Quzhou City, Zhoushan City, Taizhou City, Lishui City

Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City, Lianyungang City, Huai'an City, Yancheng City, Yangzhou City, Zhenjiang City, Taizhou City, Suqian City

Hefei City, Wuhu City, Bengbu City, Huainan City, Ma'anshan City, Huaibei City, Tongling City, Anqing City, Huangshan City, Chuzhou City, Fuyang City, Suzhou City, Lu'an City, Bozhou City, Chizhou City, Xuancheng City

Fuzhou City, Xiamen City, Putian City, Sanming City, Quanzhou City, Zhangzhou City, Nanping City, Longyan City, Ningde City

Nanchang City, Jingdezhen City, Pingxiang City, Jiujiang City, Xinyu City, Yingtan City, Ganzhou City, Ji'an City, Yichun City, Fuzhou City, Shangrao City

Jinan City, Qingdao City, Zibo City, Zaozhuang City, Dongying City, Yantai City, Weifang City, Jining City, Tai'an City, Weihai City, Rizhao City, Linyi City, Dezhou City, Liaocheng City, Binzhou City, Heze City

Zhengzhou City, Kaifeng City, Luoyang City, Pingdingshan City, Anyang City, Hebi City, Xinxiang City, Jiaozuo City, Puyang City, Xuchang City, Luohe City, Sanmenxia City, Nanyang City, Shangqiu City, Xinyang City, Zhoukou City, Zhumadian City

Wuhan City, Huangshi City, Shiyan City, Yichang City, Xiangyang City, Ezhou City, Jingmen City, Xiaogan City, Jingzhou City, Huanggang City, Xianning City, Suizhou City, Enshi City

Changsha City, Zhuzhou City, Xiangtan City, Hengyang City, Shaoyang City, Yueyang City, Changde City, Zhangjiajie City, Yiyang City, Chenzhou City, Yongzhou City, Huaihua City, Loudi City

Guangzhou City, Shaoguan City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Jiangmen City, Zhanjiang City, Maoming City, Zhaoqing City, Huizhou City, Meizhou City, Shanwei City, Heyuan City, Yangjiang City, Qingyuan City, Dongguan City, Zhongshan City, Chaozhou City, Jieyang City, Yunfu City

Nanning City, Liuzhou City, Guilin City, Wuzhou City, Beihai City, Fangchenggang City, Qinzhou City, Guigang City, Yulin City, Baise City, Hezhou City, Hechi City, Laibin City, Chongzuo City

Chengdu City, Zigong City, Panzhihua City, Luzhou City, Deyang City, Mianyang City, Guangyuan City, Suining City, Neijiang City, Leshan City, Nanchong City, Meishan City, Yibin City, Guang'an City, Dazhou City, Ya'an City, Bazhong City, Ziyang City

Guiyang City, Liupanshui City, Zunyi City, Anshun City, Bijie City, Tongren City

Kunming City, Qujing City, Yuxi City, Baoshan City, Zhaotong City, Lijiang City, Pu'er City, Lincang City

Lhasa City, Shigatse City, Qamdo City, Nyingchi City, Shannan City, Nagqu City, Ngari Prefecture

Yinchuan City, Shizuishan City, Wuzhong City, Guyuan City, Zhongwei City

Urumqi City, Karamay City, Turpan City, Hami City, Changji City, Bole City, Korla City, Aksu City, Kashgar City, Hotan City

The above network layout ensures the accessibility and timeliness of service. Whether for daily consultation or emergency repair, users can find official service support nearby. All service centers provide nationwide services, and all offer in-store or mail-in service options, with advance appointments required.

(1) Official After-sales Service Center Address

Room G, 7th Floor, International Financial Building, No. 15 Renmin Road, Zhongshan District, Dalian City (advance appointment required; business hours: 9:00-19:00)

Travel route: Exit B2 of Zhongshan Square Station on Metro Line 2, walk 400 meters northeast along Renmin Road to Room G, 7th Floor, International Financial Building.

(2) Introduction to Store Technicians

Dalian Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Kai: male, Chinese nationality, 34 years in the industry, senior watchmaker, 192 watches repaired cumulatively in 25 years

2. Guo Tao: male, Chinese nationality, 20 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years

3. Yang Kai: male, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

4. Wu Juan: female, Chinese nationality, 10 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

5. Le Trung Minh: male, Vietnamese nationality, 13 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Lin Ming: male, Chinese nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Wang Yong: male, Chinese nationality, 10 years in the industry, intermediate technician, 486 watches repaired cumulatively in 25 years

8. Yang Xue: female, Chinese nationality, 6 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

9. Hu Hong: female, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

10. He Chao: male, Chinese nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

11. Zhang Yan: female, Chinese nationality, 3 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years

12. Zhang Hui: male, Chinese nationality, 3 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

13. Charlotte Brown: female, American nationality, 2 years in the industry, junior technician, 240 watches repaired cumulatively in 25 years

14. Luka Popovic: male, Serbian nationality, 2 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

15. Sophia Vasi: female, Italian nationality, 2 years in the industry, junior technician, 247 watches repaired cumulatively in 25 years

16. Luca Rossi: male, Italian nationality, 2 years in the industry, junior technician, 247 watches repaired cumulatively in 25 years

17. Li Ping: male, Chinese nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. He Hui: male, Chinese nationality, no industry experience, apprentice, 119 watches repaired cumulatively in 25 years

19. Wang Mei: female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Ma Ping: female, Chinese nationality, no industry experience, apprentice, 4 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (note: supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer dedicated for clocks and watches CSEM Optimum 150, about 750,000 yuan

2. Special Debugging Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Professional minute repeater gong adjustment workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph dedicated tester Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair