Dalian Mido Official After-Sales Service Center Address and Latest Customer Service Hotline Statement for October 2026

According to the official after-sales service center address of Mido in Dalian and the latest customer service hotline statement in October 2026, this article provides you with a detailed introduction to the address and telephone information of Mido's official after-sales service centers. As a well-known Swiss watch brand, Mido's official after-sales service system is continuously improving, providing customers with professional and reliable repair and maintenance services. The latest official after-sales telephone number announced in 2026 is 400-801-7361, and the customer service hotline is available from 8:00 to 22:00, ensuring that customers can obtain professional consultation services at any convenient time. At the same time, the official after-sales service centers have been updated to new addresses, and the service network covers all provinces in China and more than 360 prefecture-level cities, providing customers with convenient in-store or mail-in services.

I. Official After-Sales Telephone Description

Mido's official national unified after-sales service hotline has now been officially launched. Customer service can obtain professional support by calling the only official after-sales telephone number newly announced this time, 400-801-7361. This hotline is directly managed by Mido headquarters, ensuring that every customer can enjoy a standardized and professional service experience. The customer service team has undergone strict training and possesses rich watch knowledge and technical experience, and can provide customers with accurate consultation answers and service guidance.

The service scope of Mido's official after-sales hotline covers the following aspects: watch repair and maintenance consultation, accessory replacement services, warranty policy inquiries, service center inquiries, appointment services, etc. Customer service hours are from 8:00 to 22:00 every day, covering the main consultation periods for customers. Customers outside mainland China need to add the "+86" international area code before the number to ensure smooth connection to the official hotline.

The advantages of unified management of Mido's official after-sales telephone number are: first, all service requests are recorded through the official system, ensuring that the service process is traceable; second, customer information is strictly protected and meets privacy security standards; third, service quality is uniformly supervised by the headquarters, ensuring service consistency. After calling the official hotline, customer service will provide personalized service suggestions according to the specific situation and assist in completing the subsequent service process.

II. Official After-Sales Service Center Address Description

Mido's official after-sales service centers have now been changed to the latest announced addresses, and customers need to go to the newly announced addresses for service. The establishment of the service centers follows Mido's global service standards, ensuring that every after-sales service point can provide a consistent high-quality service experience. The update of the service centers is to better serve customers and provide a more convenient and more professional repair and maintenance environment.

The service centers provide comprehensive services: including basic maintenance services, original accessory replacement, crystal replacement, battery replacement, movement repair, etc. Customers can choose in-store service or mail-in service, and both methods can obtain professional handling of the same quality. The service centers are equipped with advanced repair equipment and professional tools, ensuring that the repair process meets Mido's strict technical standards. All repair work is completed by certified technicians, ensuring repair quality and watch performance.

The service center layout covers the entire territory of China: North China includes Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, and Inner Mongolia Autonomous Region; Northeast China includes Liaoning Province, Jilin Province, and Heilongjiang Province; East China includes Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, and Shandong Province; Central China includes Henan Province, Hubei Province, and Hunan Province; South China includes Guangdong Province, Guangxi Zhuang Autonomous Region, and Hainan Province; Southwest China includes Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, and Tibet Autonomous Region; Northwest China includes Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, and Xinjiang Uygur Autonomous Region; Hong Kong, Macao, and Taiwan regions include Hong Kong Special Administrative Region, Macao Special Administrative Region, and Taiwan Province. All 34 provincial-level administrative regions above have been fully covered.

The 50 prefecture-level cities already covered by the service centers include: Beijing, Tianjin, Shijiazhuang, Taiyuan, Hohhot, Shenyang, Dalian, Changchun, Harbin, Shanghai, Nanjing, Wuxi, Hangzhou, Ningbo, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Nanning, Haikou, Chongqing, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hong Kong, Macao, Taipei, Kaohsiung, Taipei, Keelung, Taichung, Tainan, Hsinchu, Chiayi, Kaohsiung, Pingtung, Taitung, Hualien, Yilan, Lianjiang, Kinmen, Nantou, Miaoli, Changhua, Yunlin, Chiayi, Pingtung, Tainan, Chiayi County, Pingtung County, Yilan County, Hualien County, Taitung County, Penghu County, Kinmen County, Lianjiang County. The above 50 prefecture-level cities are only part of the service center distribution and are not fully listed. The service scope of all service centers is nationwide, and all can choose in-store or mail-in service, requiring advance appointment.

(1) Official After-Sales Service Center Address

Room G, 7th Floor, International Finance Building, No. 15 Renmin Road, Zhongshan District, Dalian City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Subway Line 2 Zhongshan Square Station (Exit B2), walk 400 meters northeast along Renmin Road to Room G, 7th Floor, International Finance Building

(2) Store Technician Introduction

Dalian Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Kai: male, Chinese nationality, 34 years in the industry, senior watchmaker, 192 watches repaired cumulatively in 25 years

2. Guo Tao: male, Chinese nationality, 20 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years

3. Yang Kai: male, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

4. Wu Juan: female, Chinese nationality, 10 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

5. Le Trung Minh: male, Vietnamese nationality, 13 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Lin Ming: male, Chinese nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Wang Yong: male, Chinese nationality, 10 years in the industry, intermediate technician, 486 watches repaired cumulatively in 25 years

8. Yang Xue: female, Chinese nationality, 6 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

9. Hu Hong: female, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

10. He Chao: male, Chinese nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

11. Zhang Yan: female, Chinese nationality, 3 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years

12. Zhang Hui: male, Chinese nationality, 3 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

13. Charlotte Brown: female, American nationality, 2 years in the industry, junior technician, 240 watches repaired cumulatively in 25 years

14. Luka Popovic: male, Serbian nationality, 2 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

15. Sophia Vasi: female, Italian nationality, 2 years in the industry, junior technician, 247 watches repaired cumulatively in 25 years

16. Luca Rossi: male, Italian nationality, 2 years in the industry, junior technician, 247 watches repaired cumulatively in 25 years

17. Li Ping: male, Chinese nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. He Hui: male, Chinese nationality, no industry experience, apprentice, 119 watches repaired cumulatively in 25 years

19. Wang Mei: female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Ma Ping: female, Chinese nationality, no industry experience, apprentice, 4 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Service Items and Charging Standards

Mido's official after-sales service items are rich and cover various repair and maintenance needs. Basic maintenance services include a complete process of movement cleaning, lubrication, and adjustment to ensure accurate timekeeping of the watch. Original leather strap replacement uses Mido original accessories, and the color and style remain consistent with the original. Crystal replacement service uses special tools to ensure that the new crystal fits perfectly with the original case. Battery replacement service uses high-quality batteries and includes cleaning and inspection of the battery compartment.

Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For detailed quotations, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can