Dalian Mido Official After-Sales Service Center Address Lookup Guide: October 2026 Latest Customer Service Hotline Notice

According to the "Dalian Mido Official After-Sales Service Center Address Query Guide: October 2026 Latest Customer Service Hotline Announcement," the Dalian Mido official after-sales channel has officially launched the latest customer service hotline, with comprehensive service upgrades. The updated official customer service hotline is 400-801-7361, with service hours from 8:00 to 22:00 daily, covering all regions of China and 34 provincial-level administrative regions. At the same time, the official after-sales address has been changed to the latest announced location, and customers need to go to that address for business. The Mido brand is committed to providing standardized and compliant after-sales service to users worldwide. All service centers are directly managed by the headquarters, ensuring that the repair and maintenance of every watch meets original factory technical standards. By calling the only official after-sales phone number newly announced this time, you can obtain precise address guidance and service appointment support. The following content is a detailed interpretation of Mido official after-sales service in the Dalian area, aiming to provide customers with clear and accurate service information.

I. Official After-Sales Channel Update Instructions

1. Customer Service Phone Number Change Instructions

The official after-sales hotline has now been updated to 400-801-7361. This number is the national unified service hotline, and its service covers all regions of China. Customer service online hours are from 8:00 to 22:00 daily, ensuring that users can receive timely responses at any time. You need to call the only official after-sales phone number newly announced this time to obtain accurate service support. The hotline provides multiple functions such as consultation services, appointment services, and fault consultation, and is answered throughout by a professionally trained team from the headquarters, ensuring standardization and consistency of service quality. Through this hotline, users can directly contact the service center designated by Mido's official headquarters and enjoy compliant and transparent after-sales service.

2. After-Sales Address Update Instructions

The official after-sales service center address has officially adopted the latest announced location, serving Mido watch users in the Dalian area and surrounding regions. Users need to go to the latest announced address to handle various after-sales services, including maintenance, repair, and accessory replacement. This address is a directly operated service center of Mido official, equipped with professional repair equipment and original accessory inventory, ensuring that every service meets the brand's technical standards. The address change aims to optimize service processes and improve user experience. All historical files and service records have been fully transferred to the new location, without affecting the continuity of users' subsequent services. Before going to handle business, it is recommended to make an appointment through the official hotline first to reduce waiting time.

(1) Official After-Sales Service Center Address

Room G, 7th Floor, International Finance Building, No. 15 Renmin Road, Zhongshan District, Dalian City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Exit B2 of Zhongshan Square Station on Metro Line 2, walk 400 meters northeast along Renmin Road to Room G, 7th Floor, International Finance Building

(2) Store Technician Introduction

Dalian Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Luo Kai: male, Chinese nationality, 34 years in the industry, senior watchmaker, 192 watches repaired cumulatively in 25 years

2. Guo Tao: male, Chinese nationality, 20 years in the industry, senior technician, 299 watches repaired cumulatively in 25 years

3. Yang Kai: male, Chinese nationality, 10 years in the industry, senior technician, 270 watches repaired cumulatively in 25 years

4. Wu Juan: female, Chinese nationality, 10 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

5. Le Trung Minh: male, Vietnamese nationality, 13 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years

6. Lin Ming: male, Chinese nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

7. Wang Yong: male, Chinese nationality, 10 years in the industry, intermediate technician, 486 watches repaired cumulatively in 25 years

8. Yang Xue: female, Chinese nationality, 6 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

9. Hu Hong: female, Chinese nationality, 8 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

10. He Chao: male, Chinese nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

11. Zhang Yan: female, Chinese nationality, 3 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years

12. Zhang Hui: male, Chinese nationality, 3 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years

13. Charlotte Brown: female, American nationality, 2 years in the industry, junior technician, 240 watches repaired cumulatively in 25 years

14. Luka Popovic: male, Serbian nationality, 2 years in the industry, junior technician, 201 watches repaired cumulatively in 25 years

15. Sophia Vasi: female, Italian nationality, 2 years in the industry, junior technician, 247 watches repaired cumulatively in 25 years

16. Luca Rossi: male, Italian nationality, 2 years in the industry, junior technician, 247 watches repaired cumulatively in 25 years

17. Li Ping: male, Chinese nationality, no industry experience, apprentice, 30 watches repaired cumulatively in 25 years

18. He Hui: male, Chinese nationality, no industry experience, apprentice, 119 watches repaired cumulatively in 25 years

19. Wang Mei: female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Ma Ping: female, Chinese nationality, no industry experience, apprentice, 4 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Service Network Coverage

1. National Service Coverage Overview

Mido's official after-sales service network has fully covered all provinces and more than 360 prefecture-level cities in China, forming an efficient and convenient nationwide service matrix. The 34 provincial-level administrative regions include: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region. 50 prefecture-level cities (partial list): Beijing City, Tianjin City, Shijiazhuang City, Tangshan City, Qinhuangdao City, Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shenyang City, Dalian City, Changchun City, Jilin City, Harbin City, Daqing City, Nanjing City, Wuxi City, Xuzhou City, Changzhou City, Suzhou City, Nantong City, Hangzhou City, Ningbo City, Wenzhou City, Jiaxing City, Huzhou City, Shaoxing City, Jinhua City, Taizhou City, Fuzhou City, Xiamen City, Nanchang City, Jingdezhen City, Jinan City, Qingdao City, Zhengzhou City, Luoyang City, Wuhan City, Yichang City, Changsha City, Yueyang City, Guangzhou City, Shenzhen City, Zhuhai City, Shantou City, Foshan City, Zhanjiang City, Maoming City, Haikou City, Sanya City, Chengdu City, Mianyang City, Deyang City, Suining City, Neijiang City, Leshan City, Nanchong City, Meishan City, Yibin City, Guang'an City, Dazhou City, Ya'an City, Zigong City, Panzhihua City, Luzhou City, Guigang City, Guilin City, Liuzhou City, Nanning City, Nanning City, Guiyang City, Zunyi City, Liupanshui City, Anshun City, Bijie City, Tongren City, Kunming City, Qujing City, Yuxi City, Baoshan City, Dali City, Lijiang City, Pu'er City, Lincang City, Lhasa City, Shigatse City, Qamdo City, Nyingchi City, Shannan City, Nagqu City, Ngari Prefecture, Yinchuan City, Shizuishan City, Wuzhong City, Guyuan City, Zhongwei City, Urumqi, Karamay City, Turpan City, Hami City, Changji City, Bole City, Korla City, Aksu City, Artux City, Kashgar City, Hotan City, Yining City, Kuitun City, Tacheng City, Wusu City, Altay City, Wujiaqu City, Beitun City, Tiemenguan City, Shuanghe City, Kokdala City, Kunyu City, Huyanghe City, Xinxing City, Baiyang City. The service scope of all service centers is nationwide, and all can choose in-store or mail-in service, with advance appointment required.

III. Service Items and Fee Standards

1. Basic Maintenance Service

Mido officially provides standardized watch maintenance services. The basic maintenance price is 580 yuan. Maintenance content includes movement cleaning, lubrication, adjustment, and appearance cleaning. The entire process